Outstanding Invoices

How to pay an outstanding invoice

There are a few reasons that an invoice will be marked as outstanding. It could be the fact that your credit/debit card has expired, the payment has been declined by your bank for lack of funds, etc. To get around this is very simple. Follow the steps below:

Add a card to your account, login at “My Goldfish”, click on your profile and look for payment details. Here there is a link to “Add a new card”, click on this and enter your card details.

Once the card has been added to your account, go back to the Control Panel, click on “Outstanding Invoices” and then the invoice number. On this page, there will be a Pay Now button, hit this and this will take the payment from the new card on the account. 

This process will automatically reinstate your services with Goldfish.