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Call Recording
Record calls and access them at any time in our secure online database for up to 6 years.
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Call Director
Set up IVR Menus to direct calls to the relevant department in a quick and easy manner.
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Inclusive Features
Improve the way you do business. Goldfish.ie VoIP numbers come with a range of inclusive business-grade features.
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3-Way Calling
Ad-hoc conference with you and two others callers.
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Call Delivery Assurance
Ensures all forwarded calls are answered by a real person, not voicemail.
![goldfish-call-forwarding-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-call-forwarding-icon.png)
Call Forwarding
Forward your calls to any internal or external destination.
![goldfish-call-transfer-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-call-transfer-icon.png)
Call Transfer
Transfer calls to other members of your business.
![goldfish-call-waiting-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-call-waiting-icon.png)
Call Waiting
Know when other callers are trying to get through and switch between calls.
![goldfish-call-whisper-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-call-whisper-icon.png)
Call Whisper
Define a recording to be played to you when receiving an incoming call.
![goldfish-caller-id-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-caller-id-icon.png)
Caller ID
Inbound caller ID display. Show or hide your caller ID on outbound calls.
![goldfish-dial-by-url-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-dial-by-url-icon.png)
Dial by URL
Dial external telephone numbers through a web URL.
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Hunt Groups
Direct calls to ring on multiple VoIP devices at the same time.
![goldfish-call-filtering-icon](https://goldfish.ie/wp-content/uploads/2020/07/goldfish-call-filtering-icon.png)
Inbound Call Filtering
Block any unwanted and nuisance calls.
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Line Display Name
Know which of your VoIP numbers a call has arrived on.
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Message whilst Routing
Play an introductory audio message to your callers before connecting the call
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Multi-Routing
Forward your VoIP number to multiple destinations at the same time.
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Music on Hold
Professional quality music for when you place your customers on hold.
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Music whilst Ringing
Play music to your caller instead of hearing a ringing tone.
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Time of Day Routing
Set an alternative routing plan for when your business is closed.
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Voicemail to Email
Send all voicemails to a designated email address.