Starter Pack – Managing Your Account

From topping up your call credit to direct debit, we want to make sure you understand the basics when it comes to managing your account with us.

Your account is managed through your web-based Control Panel, where powerful – yet simple – tools control the entirety of your service.

It’s normal for new customers, unfamiliar with their new surroundings, to be unsure of some of the ins and outs when it comes to managing their account.

Our objective is to make the transition from signing up, to getting used to our service and managing your account, as smooth and hiccup-free as possible.

The tabs above will guide you through some of the core areas of account management, giving you the answers to some of the more common queries we get asked by new customers.

Manage your account wherever you are

Deliberately designed to be as straightforward as possible, you can manage your account wherever you are. All you need is access to the internet, allowing you to edit payment information, call routing, feature configuration, add call credit and so much more.