CALL RECORDING
With Goldfish.ie you’ll be able to seamlessly record your calls and keep an online database of recordings, for up to 6 years.
Record all incoming and outgoing calls
The ability to record calls can be vital for businesses looking at improving their customer service or keeping track of previous conversations. By subscribing to our Call Recording service, you’ll gain the ability to search, listen and download your call recordings at any time, via the Goldfish.ie control panel. You have the choice of recording all calls or you can select inbound or outbound lines to be recorded.
Calls are recorded in real-time, so you can listen to each recording the moment the call has ended. All calls are recorded in MP3 format, fully supported by all types of devices.
How to get started
For new customers: You’ll need to have a Goldfish.ie account and VoIP service.
For existing customers: You can login to your account and click on Call Recording from your control panel to subscribe to the service.