Each VoIP number comes with it’s own mailbox, so if you need more mailboxes you would need to subscribe to extra VoIP numbers.
Do I need to set up my voicemail manually?
No, our voicemail boxes are set up straight away after you have purchased a number with us. However we recommend you set a custom greeting as our default option is a one-size-fits-all greeting which you will likely want to change.
How can I access my voicemail messages?
All your messages are accessible via your online control panel. Alternatively, you can access your voicemail from a connected VoIP device by dialling 8000. This will take you to the main voicemail menu. Select option 1 to listen to new messages.
How do I change my voicemail greeting message?
You can choose to add an audio file to your online control panel and then set this in the routing, or alternatively you can dial 8000 from your VoIP device and then choose option 0 followed by option 4 (record your unavailable message). You should then be prompted to re-record your greeting.