VIRTUAL RECEPTIONIST
Our professional receptionists will answer calls on your company’s behalf in a professional and efficient manner.
Why use a virtual receptionist?
With a virtual receptionist, you will positively shape perceptions of your company by ensuring you display a good first impression. Research has shown that people prefer to speak to a real person instead of automated message services. We offer a completely professional and confidential service, on our secure network. All calls are recorded, so you have an audio record of everything that was said. We’ll be able to handle the calls you receive, whether you use our service to answer all your calls or as a fallback option.
How does the service work?
1. Choose when you want customers to be diverted to the service with our Routing Wizard.
2. The call is answered by one of our receptionists, seamlessly appearing as part of your organisation.
3. If you subscribe to Call Transfer, we’re able to transfer the call should the caller ask for someone specifically.
4. After the call, you’ll immediately receive the name and number of the caller, along with any message left for you, via email.
Plans
We offer a number of plans to suit your needs.
Call transfer service. For an additional €5 per month, plus standard call charges, our virtual receptionists can transfer calls to you. This is useful if you want to take certain calls or new enquiries. We’ll put the caller on hold and then call you to confirm whether you’d like the call forwarded to you.
Request a callback
To find out more about our Virtual Receptionist Package, you can call us on 015547888 or email us sales@goldfish.ie. Alternatively, fill in your details in the form below and we’ll get right back to you.