Yes, you can order our professional recording artist to record a message unique for your business from within your online control panel.
Can I use my own audio files?
Yes, you can record and upload your own recordings and use these as prompts when setting up your IVR menus.
How do I set up Call Director?
Call Director allows you to create professional, multi-level menus which present your business in a much better and highly professional image. Check out our full guide.
Do I have access to an API?
This option is only available to Value-Add Partnership members.
How do I get paid for reselling Goldfish.ie products?
Payments are made on the receipt of a VAT invoice for affiliate business or from the moment a contract is signed with a business you refer to us.
What’s the difference between the reseller plans you offer?
Each plan differs in the type of partnership as well as the benefits you can gain. Our Affiliate Programme offers a basic return for referring business to us. Our Associate Programme goes one step further by offering a percentage of any contract signed by referred business. Finally, the Value-Add Partnership you’ll have the option of adding your own margin and any additional services for new customers, in addition to us referring business back to you.
What reseller plans do you offer?
We offer three reseller plans; our Affiliate Programme, our Associate Programme and our Value-Add Partner Programme.
Can I call international numbers?
Yes, these are charged at a more premium rate, see our call charges page for more info.
I’m getting spam calls, can I block certain numbers from calling me?
Yes, you can input numbers to be blocked from within your online control panel under the Inbound Call Filtering section.
Will I lose my number if I miss a payment?
If you miss a payment, we shall notify you immediately and suspend the numbers in your account from further use. Once the payment has been cleared, the numbers will become active again. Should we not receive payment in due course (usually a month or two), the number would eventually be cancelled and we cannot guarantee that we can regain it for you.